Refund policy

Returns

14 days money-back returns policy.

Please note: This excludes postage and packaging, and items must be returned in a resellable state.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to confirm receipt of your item. We will also notify you of the approval or rejection of your refund.

If your refund is approved, it will be processed, and a credit will automatically be applied to your credit card or original method of payment within a certain number of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then, contact your credit card company; it may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at sales@sealmedical.com.

Sale items (if applicable)

Only regular-priced items may be refunded; unfortunately, sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@sealmedical.com and send your item to:

Seal Medical Supplies
Highpoint House
Widmerpool Lane
Keyworth
Nottinghamshire
NG12 5BA
United Kingdom

Shipping

To return your product, you should mail your product to:

Seal Medical Supplies
Old Dalby
Melton Mowbray
Leicestershire
LE14 3DA

You will be responsible for paying for your own shipping costs to return your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.