Medical Equipment & Supplies FAQs

Absolutely. We are happy to provide no-obligation quotations for all of our new medical equipment. Simply email us at sales@sealmedical.com or call 0115 906 3000, and our team will be happy to help.

Yes, we work with a wide range of leading medical equipment manufacturers and may be able to source products that are not currently listed on our website. Simply let us know what you're looking for, and we'll do our best to help.

We understand that choosing the right medical equipment can be difficult, especially with so many options available. Our experienced team is happy to discuss your requirements and recommend the most suitable product for your needs and budget. If you're unsure which product is right for you, simply contact our sales team by calling 0115 906 3000 or emailing sales@sealmedical.com, and we'll be happy to help.

Lead times can vary depending on the product and whether it is shipped directly from the manufacturer. To receive the most accurate lead time, please contact our sales team with the item you're interested in, and we'll be happy to provide an up-to-date estimate.

All medical equipment will have a manufacturer’s warranty on it, giving you complete confidence in the quality and reliability of your purchase. Warranty periods may vary depending on the product or manufacturer so please contact us if you wish to know specific products.

Refurbished medical equipment is pre loved equipment that has been professionally restored by our qualified engineers. They ensure that they are safe, reliable and ready for use. Every reconditioned unit is thoroughly inspected, fully serviced, cleaned, tested and calibrated where required. With treatment couches we also respray and cover with brand new antibacterial vinyl. The result is dependable medical equipment that offers excellent performance and significant cost savings compared to buying new.

Professionally refurbished medical equipment can be just as reliable as new when it has been refurbished to a high standard. At Seal Medical Supplies Ltd, every unit is thoroughly inspected, serviced, tested, and calibrated where required by our qualified engineers, with any worn parts replaced before sale. We only supply equipment from trusted manufacturers and back all of our reconditioned medical equipment with a 12-month warranty, giving you complete confidence while saving significantly compared to buying new.

If you're interested in purchasing refurbished medical equipment, our team will be happy to provide you with a quotation. Simply let us know the equipment you're looking for, and we'll advise you on availability, pricing and lead times. You can request a quotation by emailing sales@sealmedical.com or by calling us on 0115 906 3000. Our friendly team is always happy to help you find the right equipment for your requirements.

Yes - All of the refurbished medical equipment supplied by SEAL MEDICAL SUPPLIES LTD comes with a 12-month warranty for peace of mind. However, if you do experience an issue covered by the warranty, our team is on hand to provide prompt advice and support to help get your equipment back up and running as quickly as possible. Please note - warranty excludes the following: Cosmetic wear and tear; Damage caused by misuse or accidental damage; Damage resulting from unauthorised repairs or modifications, or Upholstery damage caused after delivery.

Our refurbished treatment couches offer significant savings compared to buying new without compromising on quality. Every couch is fully serviced, tested, and inspected by our engineers and is supplied with a 12-month warranty and service certificate for complete peace of mind. Our standard finish is a dark blue antibacterial vinyl, although other standard plus colours are available at an additional cost. Standard delivery is via our one-man, ground-floor reception service. If you require delivery upstairs or have specific access requirements, please contact our sales team before placing your order so we can discuss the available options. Please note, additional fees may apply for non-ground floor deliveries. As our stock and refurbishment schedule change regularly, lead times can vary depending on the type of couch you're looking for. To receive an accurate lead time and quotation, simply get in touch with our sales team with your delivery postcode and the model or style of treatment couch you require.

If you're part of the NHS, you can pay using a purchase order. For all other customers, payment is required in advance either by checking out on our site or BACS payment if easier for you. We accept all major credit and debit cards through our secure online checkout. Alternatively, we can provide a proforma invoice if you would prefer to make payment by BACS bank transfer. If you have any questions about payment options, our sales team will be happy to help.

Delivery times vary depending on the product you've ordered. Some items are available from stock, while others may be shipped directly from the manufacturer and are subject to their lead times. If you'd like an update on your order or require an estimated delivery date before placing your order, please contact our sales team.

Where tracking information is available, we'll provide it once your order has been dispatched. If you have any questions about the status of your order, our team will be happy to provide an update.

Delivery methods vary depending on the size and type of equipment you've ordered. Smaller items are typically sent via courier, while larger or specialist equipment may be delivered by pallet or dedicated transport. If your order has any specific delivery requirements, please let us know before placing your order.

Our support doesn't end once your order has been delivered. If you have any questions about your equipment or require assistance after your purchase, our friendly team is here to help. Simply give us a call or send us an email, and we'll be happy to assist.

Seal Medical Supplies Ltd is based just outside Melton Mowbray, Leicestershire. From our centrally located premises, we supply medical equipment to healthcare professionals and organisations throughout the United Kingdom.

Seal Medical Supplies Ltd is based in the United Kingdom and currently ships exclusively within the UK. Unfortunately, we are unable to offer international delivery at this time. If you are located outside the UK, we appreciate your interest and encourage you to check back in the future for any updates to our shipping options.

In some cases, we do purchase used medical equipment. If you have equipment you'd like to sell, please can you send the following in an email to sales@sealmedical.com: - Photographs of the equipment - A brief description of the condition - Location & postcode of the equipment - If the equipment is on the ground floor or upstairs Our team will then review the information and let you know if it's something we're interested in purchasing.

We do offer a disposal service for a range of medical equipment. Fridge disposals are priced at £145 + VAT per unit. For all other medical equipment, please send the following in an email to sales@sealmedical.com: - Photographs of the equipment - A brief description of the condition - Location & postcode of the equipment, and whether the equipment is on the ground floor or upstairs. Please note disposals are subject to viability and logistics, and we will confirm options to complete this for you once reviewed.

If you're eligible for VAT relief, we can provide you with the appropriate declaration form to complete before you make your purchase. Once we have received your completed declaration, eligible products can be supplied without VAT. If you're unsure whether you qualify, we recommend checking the guidance available on the GOV.UK website to determine whether you're eligible for VAT relief on qualifying medical equipment. You will also be required to complete our eligibility declaration form.